Hi Patrizia,
Thank you for taking the time to review our Sculpting Forms.
We apologize that this product did not meet your expectations.
May we suggest to ensure the forms are not stored in too cold of a room?
Sometimes when the forms are too cold, the tackiness of the forms get weaker.
We hope you can give them another try!
Alternatively, we are happy to offer a flexible 60-day return policy on all our products (exception anything 50% or more discounted is final sale).
Please see more details here to get started: https://www.bioseaweedgel.ca/pages/returns
Thank you,
BSG